Privacy Policy

Last updated: 17 April 2025

Emerald Health Group ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.emeraldhealthgroup.co.uk] (the "Site").

1. Information We Collect

We may collect the following types of information:

Personal Information: Such as your name, email address, phone number, or other details you provide through contact forms or communications.
Usage Data: Information on how you interact with the website, including IP address, browser type, pages visited, and time spent on the Site.

2. How We Use Your Information

We use your information to:

Respond to enquiries and provide customer support
Improve our website and services
Send relevant updates, only if you’ve opted in

3. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share data with trusted third-party service providers for the purpose of operating our website and business (e.g. web hosting or analytics providers), under strict confidentiality agreements.

4. Your Data Rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent where applicable
Lodge a complaint with the Information Commissioner's Office (ICO)

5. Security

We take reasonable steps to protect your data, but no method of transmission over the Internet is 100% secure.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.